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A surcharge notice appeared at the ATM listed on Tower's ATM locator, and I was charged a surcharge fee. Why?
Can I make a deposit at ATMs?
How can I avoid paying ATM surcharge fees?
How can I find an ATM near me?
What are 'Restricted Access' ATMs?
DEBIT CARD CONTROLS AND ALERTS
Can I manage more than one Debit Card with Card Controls?
Can I use more than one alert at a time?
How can I customize my alert preferences?
How do I disable Push Notifications for Debit Card Controls on Android?
How do I disable Push Notifications on iOS?
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How do I view disclosure information on Debit Cards?
EMV CHIP DEBIT CARD
Can chip debit cards be used at ATMs?
Do I need to request a new chip debit card?
I have a joint owner on my account. Will the joint owner's debit card number be the same as mine?
Will my debit card number and PIN change?
How can I get more information on Debit card fees?
Am I liable for unauthorized transactions on my debit card?
Can I access my Request Checking account at all ATM locations?
Can my Debit card access my savings and checking accounts at all ATM locations overseas?
If my debit card expires this month, when will I receive my new card?
Why is my checking account balance and available balance different when I use my debit card?
What should I do if my Tower Debit card is lost or stolen when Tower is not open?
MASTERCARD AUTOMATIC BILLING UPDATER
What is Mastercard® Automatic Billing Updater and how does it work?
Who can assist me if my online transaction does not go through?
Why didn’t my online transaction prompt me to enter my Mastercard® Secure Code?
If I placed a stop payment on an electronic (ACH) withdrawal, why do I still see it as pending in my Home Banking Account History?
If I see a pending transaction in my Home Banking Account History, why don’t I see the transaction amount included in my account balance?
When will the pending transactions post to my account?
Why do I see a pending transaction when I book a hotel with my debit card, even though I have not completed my stay or checked out of the hotel?
Why do I see the same pending deposit listed in both my checking and loan accounts when it should really only be in one of those accounts?
PERSONAL IDENTIFICATION NUMBER (PIN)
Can I change my PIN for my debit card?
I forgot my Debit Card PIN, can I get a new one?
Do I need to order a new Debit card when my name changes?
When I turn 18 years old, do I need to reapply for a new Debit card? If so, why?
How do I sign up for a Debit Card?
Debit Card Travel Notifications