GENERAL QUESTIONS

Am I liable for unauthorized transactions on my debit card?
According to Mastercard's Zero Liability policy, you are not liable in the event of unauthorized use of your Tower debit card, as long as you have exer...
Thu, 6 Feb, 2020 at 7:10 AM
Can I access my Request Checking account at all ATM locations?
No, you can only access your Request Checking account at Tower-owned ATM locations. View a complete list of Tower-owned ATM locations
Thu, 6 Feb, 2020 at 7:11 AM
Can my Debit card access my savings and checking accounts at all ATM locations overseas?
No, not all ATM locations give you a choice to access your savings and checking account. Some will only automatically access your checking account
Thu, 6 Feb, 2020 at 7:11 AM
If my debit card expires this month, when will I receive my new card?
If your card is expiring this month, you have until the end of the month to continue using the card. Your new card will arrive within the month of expiration
Thu, 6 Feb, 2020 at 7:12 AM
Why is my checking account balance and available balance different when I use my debit card?
Anytime you use your debit card as a "credit" or signature transaction, the amount will be placed on hold for up to three business days until the ...
Thu, 6 Feb, 2020 at 7:12 AM