Yes, sub-users are able to reset their own passwords and recover their login usernames by using the Forgot Your Password link.

Yes, you can suspend, remove or modify a user's access by visiting "Additional Services" in Home Banking and then "Share access with othe...

Yes. Members should set the Bill Payment limit to $0 to have all payments made require approval.

Yes, the member should visit "Share access with others" under "Additional Services" and click on "Options" on the right side o...

No, Tower staff cannot reset a sub-user's password. Sub-users should reset the password themselves using the Forgot Password link or contact the member ...

Yes, sub-users can file e-bills without paying them, just like a member.

No, sub-users can only make payments to existing billers. Only members are able to set up new billers.

No, only bill payments have an approval threshold.

No, if you are not enrolled in Bill Payment, there will not be an option to grant a sub-user access to Bill Payment and the sub-user will not be able to app...

No, only transfers between a member's accounts are permitted for shared access users.