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What is Biometric login?
What are Fingerprint ID, Touch ID™ and/or Face ID?
How do I enable Biometric login?
How do I disable Biometric login for Tower’s Mobile App?
I enabled Biometric login for Tower’s App, but it is asking me for my password. Why?
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How can I tell what version of the Android operating system I have on my phone?
How do I add the Balance Widget for my iOS Device?
How does the Mobile Banking App work?
What is Tower's Mobile Banking App?
Where is the "Logout" option for the iOS app?
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Is it safe to use Tower's Mobile Deposit?
Is the picture of my check taken with Mobile Deposit saved on my mobile device?
Do you mask phone numbers?
Is it safe to use Tower's Mobile Banking App?
USING MOBILE DEPOSIT
Can I deposit a check drawn on a financial institution located outside of the United States?
Can I deposit a check through Mobile Deposit that was issued in a currency other than U.S. Dollars?
Can I deposit a third party check?
Do I need a password to use Mobile Deposit?
Do I need to endorse the checks I deposit using Mobile Deposit?
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USING MOBILE BANKING APP
Can I change the Mobile Banking App session timeout?
Do I need a password to use the Mobile Banking App?
How do I log out?
How many transactions can I see on my phone at a time?
I have disconnected my mobile device. Will my service continue to work?
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TRANSFER & PAY
What is Help Me Send Money?
What will be available in the New Transfer & Pay feature?
Why do I get a message that says "This feature requires third party cookies to be enabled” when trying to access Help Me Send Money on my Apple device?