Biometric login is a convenient and secure authentication method for logging into Tower’s Mobile App using your fingerprint or facial mapping instead of usi...

These are optional authentication methods offered by Tower for added security and convenience when logging in to Tower's Mobile App.  Type of biometrics...

To enable a Biometric on your Apple or Android device:  Apple devices: https://support.apple.com/en-us/HT201371 Android Devices:  Open your phone's ...

Login to Tower’s Mobile App, Select More then the Navigation Gear.  Toggle OFF Face ID or Fingerprint/Touch ID.

As an increased security measure, Tower’s App may randomly request a password to authenticate your login.  Or, if a fingerprint or facial mapping on file in...

Fingerprints and facial maps are stored on your device only. Tower does not have access to or store your fingerprint or facial map.

Yes, you can. You have the freedom to choose which method you prefer to use to login to Tower's Mobile App.

Yes. Even if your login password needs to be reset, Touch ID is an alternative login credential you can use to access Tower's App

Contact Tower at 301-497-7000 or 866-56-TOWER or through secure E-mail Manager in Home Banking and request that we invalidate the token on your device.

If someone tries to login to Tower's Mobile App using a Biometric and cannot provide a valid fingerprint/facial map after five attempts the username and...