BIOMETRIC LOGIN

Can I login to Tower's Mobile App using Touch ID™ if I need my password reset?
Yes. Even if your login password needs to be reset, Touch ID is an alternative login credential you can use to access Tower's App
Fri, 7 Feb, 2020 at 12:21 AM
Can I still login to Tower's Mobile App with my username and password after I've enabled Fingerprint ID, Touch ID or Face ID?
Yes, you can. You have the freedom to choose which method you prefer to use to login to Tower's Mobile App.
Fri, 7 Feb, 2020 at 12:23 AM
Does Tower store fingerprints or facial maps?
Fingerprints and facial maps are stored on your device only. Tower does not have access to or store your fingerprint or facial map.
Fri, 7 Feb, 2020 at 12:24 AM
How do I sign up for Touch ID™?
You do not need to sign up for Touch ID. You can turn Touch ID on or off on your device by checking or un-checking "Enable Touch ID" in your devic...
Fri, 7 Feb, 2020 at 12:33 AM
I enabled TouchID for the Tower app, but it is asking me for my password. Why?
Anytime the fingerprints on file in the iOS device change, Tower's app will ask you to login with your password to ensure security.
Fri, 7 Feb, 2020 at 12:34 AM
What devices are supported for Fingerprint ID, Touch ID and Face ID?
Fingerprint- ID requires a capable Android device running Android 6.0 (Marshmallow) or later. Touch ID requires an iPhone 5s or newer running iOS version 9 ...
Fri, 7 Feb, 2020 at 12:36 AM
What do I do if my device is lost or stolen?
Log into iCloud (https://www.icloud.com) and remotely wipe your device. After logging in, start the "Find My iPhone" app, select the device you ha...
Fri, 7 Feb, 2020 at 12:37 AM
How do I enable/disable Fingerprint ID, Touch ID™ and/or Face ID for Tower’s Mobile App?
Disable Fingerprint-ID: Open Tower's Mobile App and select More/Settings/"Fingerprint-ID on/off" Disable Touch ID or Face ID: Open Tower’s Mo...
Fri, 7 Feb, 2020 at 12:40 AM
How do I enable/disable Fingerprint ID, Touch ID™ and/or Face ID on my device?
Android: Go to Apps/Settings/Lock screen and security/Fingerprints/Fingerprint unlock "on/off" Apple: Go to Settings/Touch ID and Passcode/Touch I...
Fri, 7 Feb, 2020 at 12:41 AM
What are Fingerprint ID, Touch ID™ and/or Face ID?
These are optional authentication methods offered by Tower for added security and convenience when logging in to Tower's Mobile App. Biometric Login: T...
Fri, 7 Feb, 2020 at 12:42 AM