BIOMETRIC LOGIN
Biometric login is a convenient and secure authentication method for logging into Tower’s Mobile App using your fingerprint or facial mapping instead of usi...
Wed, 15 Sep, 2021 at 9:56 AM
These are optional authentication methods offered by Tower for added security and convenience when logging in to Tower's Mobile App. Type of biometrics...
Wed, 15 Sep, 2021 at 9:59 AM
To enable a Biometric on your Apple or Android device: Apple devices: https://support.apple.com/en-us/HT201371 Android Devices: Open your phone's ...
Wed, 15 Sep, 2021 at 10:01 AM
Login to Tower’s Mobile App, Select More then the Navigation Gear. Toggle OFF Face ID or Fingerprint/Touch ID.
Wed, 15 Sep, 2021 at 10:01 AM
As an increased security measure, Tower’s App may randomly request a password to authenticate your login. Or, if a fingerprint or facial mapping on file in...
Wed, 15 Sep, 2021 at 10:03 AM
Fingerprints and facial maps are stored on your device only. Tower does not have access to or store your fingerprint or facial map.
Wed, 15 Sep, 2021 at 10:03 AM
Yes, you can. You have the freedom to choose which method you prefer to use to login to Tower's Mobile App.
Wed, 15 Sep, 2021 at 10:03 AM
Yes. Even if your login password needs to be reset, Touch ID is an alternative login credential you can use to access Tower's App
Wed, 15 Sep, 2021 at 10:04 AM
Contact Tower at 301-497-7000 or 866-56-TOWER or through secure E-mail Manager in Home Banking and request that we invalidate the token on your device.
Wed, 15 Sep, 2021 at 10:04 AM
If someone tries to login to Tower's Mobile App using a Biometric and cannot provide a valid fingerprint/facial map after five attempts the username and...
Wed, 15 Sep, 2021 at 10:05 AM