Can I deposit a check drawn on a financial institution located outside of the United States?
No. You can only deposit checks drawn on U.S. financial institutions.
Fri, 7 Feb, 2020 at 1:09 AM
Can I deposit a check through Mobile Deposit that was issued in a currency other than U.S. Dollars?
No. You may only deposit checks issued in U.S. Dollars.
Fri, 7 Feb, 2020 at 1:10 AM
Can I deposit a third party check?
No. A third-party check is one that is not originally payable to you, but signed over to you from someone else. You may only deposit checks payable to you a...
Fri, 7 Feb, 2020 at 1:11 AM
Do I need a password to use Mobile Deposit?
Yes. From your mobile device, you will need to login to Tower’s Mobile App using your Home Banking password. Once you login to the Mobile App, click Deposit...
Fri, 7 Feb, 2020 at 1:12 AM
Do I need to endorse the checks I deposit using Mobile Deposit?
Yes, check endorsement is required within 1½ inches from the top edge, although Tower may accept endorsements outside this space. How to endorse your check...
Tue, 5 May, 2020 at 9:52 AM
How can I cancel the Mobile Deposit service with Tower?
To cancel Mobile Deposit, contact Tower by e-mail, in writing, or by phone.
Fri, 7 Feb, 2020 at 1:13 AM
How can I change my e-mail address for Mobile Deposit?
To update your e-mail address for Mobile Deposit, login to Tower's Home Banking from a PC and go to My Profile, then Update e-mail options.
Fri, 7 Feb, 2020 at 1:14 AM
How should I store my check after depositing it using Mobile Deposit?
After you receive confirmation from Tower that we have received an image, securely store the original check for 60 days. After 60 days, you should destroy t...
Fri, 7 Feb, 2020 at 1:16 AM
How will I know if my Mobile Deposit is accepted by Tower?
You will receive a confirmation e-mail notifying you if your deposit was accepted by Tower.  Funds will be available as described in our Funds Availability ...
Fri, 7 Feb, 2020 at 1:17 AM
I am receiving an error while taking pictures of the front and back of my check and the message is stating that the size of the front and back of the check do not match. How do I fix this problem?
This error may appear if you took the pictures with different amounts of space in between your camera/smartphone and the check. When taking pictures of the ...
Fri, 7 Feb, 2020 at 1:18 AM