An authenticator app is a downloadable application used on your desktop or mobile device. The app provides an additional method of authentication during the...

Pairing your authenticator app: Download an authentication app of choice to your mobile device and do not set anything up just yet. Common apps include Aut...

No, QR codes are time sensitive and specific only while presented on-screen. In addition, whichever QR code you most recently used overrides all other previ...

Yes, you may use an authenticator app of your choice. Common apps include Authy, Duo, Google Authenticator and Microsoft Authenticator. Using Home Banki...

Yes, you may use more than one authenticator app. You do not have to designate a primary authenticator app and may switch between multiple apps at any time....

Yes, phone and text codes remain enabled. Each time you login to Home Banking or Tower’s Mobile App from an unrecognized device and the secure login screen ...

You may choose authenticator as your preferred method of authentication.  At this time, a phone number is a requirement of Home Banking and Mobile Banking a...

Each authenticator app generates codes every 30 seconds. You can wait until a new code generates within the next 30 seconds and attempt entering the newly-u...

At any time, you may adjust your Login & Security options available under My Profile. To remove authenticator, click edit under Security Options. Then, ...

Prior to setting up your new phone, most authenticator apps offer the option to transfer your account to a new device. Please refer to individual applicatio...