FORGOTTEN PASSWORD

How do I reset my password if I forget it once I register for the forgotten password feature?
Once enrolled for the forgotten password feature, if you forget your password, you can go to the Home Banking login screen and click "Forgot your passw...
Fri, 7 Feb, 2020 at 12:32 AM
If I have opted out of receiving promotional or marketing e-mails, will I still be able to use the Forgotten Password feature?
To use the forgotten password feature, you must enter an e-mail address. When the e-mail address is entered, it will also fill in automatically under My Pro...
Fri, 7 Feb, 2020 at 12:32 AM
If I have removed my email address from the mailing list, will I still be able to use the Forgotten Password feature?
Yes, opting-out of receiving promotional/marketing e-mails will not affect the Forgotten Password feature. To use the Forgotten Password feature, you must e...
Fri, 7 Feb, 2020 at 12:33 AM
If I opt-out of the forgotten password feature when I am prompted the first time, can I register for it at a later time?
No, setting up multi-factor authentication is required of everyone when logging into Home Banking for the first time. Setting up multi-factor authentication...
Fri, 7 Feb, 2020 at 12:34 AM
Is an email address required to setup the forgotten password feature?
No, you can elect to have a one-time password sent to you via text message or e-mail.
Fri, 7 Feb, 2020 at 12:34 AM
What is the forgotten password feature for Home Banking?
The forgotten password feature allows Home Banking users to reset their Home Banking password themselves if they forget their password by receiving a tempor...
Fri, 7 Feb, 2020 at 12:35 AM
Will I receive a confirmation email of any attempts to retrieve forgotten passwords on my Home Banking account?
Yes. Since an email address is one of the ways to confirm your identity, you will receive an email notifying you of an attempt, whether successful or not, t...
Fri, 7 Feb, 2020 at 12:36 AM