What is an eBill?
An eBill (electronic bill) is an electronic version of a paper bill that you can view online in Bill Payment.  Once you enroll to receive an eBill, you wil...
Wed, 3 Jun, 2020 at 8:58 PM
Will I still receive a paper copy of the bill through U.S. mail?
It depends on the payee. Some payees stop sending a paper bill, and only send an eBill to your Bill Payment account. Other payees continue to send paper bil...
Wed, 3 Jun, 2020 at 8:59 PM
How can I stop/resume receiving eBills from a payee?
In Home Banking:  Login and select Transfer and Pay then Pay Bills, select My Bills & People I Pay, select the Payee/Bill, and then select Option.  Sele...
Wed, 16 Jun, 2021 at 8:29 AM
What happens if I delete a payee who sends me eBills?
When you delete a payee who sends you eBills, we automatically remove the payee from your payee list, and send a message to the payee asking them to stop se...
Wed, 3 Jun, 2020 at 9:02 PM
My eBill is late. What should I do?
If your normal billing cycle has passed, and you still have not received your eBill, contact your payee. Payees deliver eBills much like they deliver your p...
Wed, 3 Jun, 2020 at 9:03 PM
How will I know when my eBill has arrived?
You will receive an email notification when your eBill is ready to view to the email address on file in Home Banking.
Wed, 3 Jun, 2020 at 9:04 PM
How do I request eBills from one of my billers/payees?
An eBill may not be available for all of your payees. Payees eligible to receive an eBill are identified by the "Get eBill" link on the left side ...
Wed, 3 Jun, 2020 at 9:05 PM
What if my request for eBills is rejected?
If your request for eBills is rejected, you have two options.  You can try to request eBills again, and make sure to enter your information (especially yo...
Wed, 3 Jun, 2020 at 9:05 PM
How long are eBills available in Bill Payment?
Your eBill will be available for two years. In the event you need a copy of your bill prior to two years, you can contact your biller for assistance. You c...
Wed, 3 Jun, 2020 at 9:06 PM