Are keywords case sensitive?
No, keywords are not case sensitive.
Fri, 7 Feb, 2020 at 3:29 AM
Are there any shortcuts for the keywords?
es. The keyword shortcuts are:   BAL = Primary account balance BAL ALL = All account balances BAL CHK = Checking account balances BAL SAV = Savings acc...
Fri, 7 Feb, 2020 at 3:29 AM
Can I change my primary account selection later?
Yes. Login to Home Banking and go to Additional Services, then Text Banking & Email Alerts.  Select Edit to change your primary account selection.
Fri, 7 Feb, 2020 at 3:30 AM
Can I text message to get the balances of all of my Tower accounts
Yes.  When you text BAL ALL to 454545, you will receive a text message containing the balances of all your Tower accounts.  Keep in mind that there is a lim...
Fri, 7 Feb, 2020 at 3:31 AM
How do I know if my mobile plan supports text messaging?
Contact your mobile carrier for information.
Fri, 7 Feb, 2020 at 3:31 AM
How long does it take to get a text message?
You should receive a text message response within a minute. However, exact timing will depend on your mobile service carrier. Some mobile service carriers m...
Fri, 7 Feb, 2020 at 3:33 AM
I have a new mobile phone number. How can I change or add my new mobile number?
You first need to deactivate your old cell phone number and add your new mobile number. You can do this in Tower’s Home Banking under Additional Services, T...
Fri, 7 Feb, 2020 at 3:34 AM
Is there any password needed to use the Text Banking service?
You do not need a password to access your account information using text messaging.  However, to use Tower’s Text Banking service, you will first need to lo...
Fri, 7 Feb, 2020 at 3:34 AM
What happens if I lose my mobile device?
As you would normally do, contact your mobile carrier and they will suspend your service. Next, login to Tower’s Home Banking to deactivate the Text Banking...
Fri, 7 Feb, 2020 at 3:36 AM
What information does the Text Banking service store on my mobile device?
The only data stored on your mobile device is old text message information which does not contain any confidential information, but may have old balances (s...
Fri, 7 Feb, 2020 at 3:36 AM