MULTI-FACTOR AUTHENTICATION
Yes. MFA is mandatory for all Tower Home Banking users.
Fri, 7 Feb, 2020 at 12:41 AM
Yes, to disable text, go to My Profile > Update Security Options and delete the phone number by clicking the "X" and save. Re-add the phone num...
Fri, 7 Feb, 2020 at 12:42 AM
Yes, you can log in from as many different computers and browsers as you like. If it is a browser or computer you have not already added extra security to, ...
Fri, 7 Feb, 2020 at 12:42 AM
Yes, you can log in to any computer. If we do not recognize the computer or device you are using, we will simply ask for the validation code before allowing...
Fri, 7 Feb, 2020 at 12:43 AM
You can login to Home Banking and click My Profile then Update Security Options to change your phone numbers that will be used for both Forgotten Password a...
Fri, 7 Feb, 2020 at 12:44 AM
A secure cookie (a computer data file) will be placed on your computer after you complete the login process and validate your identity. This secure cookie, ...
Fri, 7 Feb, 2020 at 12:44 AM
Log in to your account as usual with the verification code. If you are using your home computer, choose "Yes, register my private computer." Then,...
Fri, 7 Feb, 2020 at 12:45 AM
Yes. You can use the same computer to login to your individual accounts safely but you will not be able to access each other's information. This is beca...
Fri, 7 Feb, 2020 at 12:46 AM
Yes. If you use multiple browsers, you will need to login to Home Banking from each browser to add additional security. Log in to your account as usual with...
Fri, 7 Feb, 2020 at 12:47 AM
If you do not have access to the phone numbers on your account to authenticate your log in, you can access your account information by stopping into a branc...
Fri, 7 Feb, 2020 at 12:47 AM