Tori is Tower’s new virtual assistant designed to help you with your financial needs and questions. Tori is not a human, so you can get help 24/7. Tori gets...

Just ask Tori a question! Tori is available at towerfcu.org and in our App. Tori will respond with answers, ask you for more information, or help you comple...

Tori can handle questions like ‘What is my account balance?’, ‘Which branch location is closest to me?’ and much more. Tori can also provide financial guida...

We’re always looking for smarter ways to improve your member experience. Available 24/7, Tori provides a faster way to get answers to most common questions....

Of course! Within Digital Banking, Tori can start a secure live chat with a Tower representative during normal business hours.

Tori learns from conversations with you and other Tower members. A dedicated Tower team is also continually working to expand the capabilities offered.

Yes! Your interactions with Tori are protected by the same advanced privacy and security features in Digital Banking and our App.