EXTERNAL ACCOUNTS VERIFICATION

How can I get my external accounts verified using the trial deposit verification method?
When you add an external account, you will automatically be directed to the page where you can initiate the trial deposits. On receiving your instruction, w...
Thu, 6 Feb, 2020 at 5:06 AM
How can I tell which accounts still have to be verified with my institutions?
For your protection, any external account you submit for the Funds Transfer service must be verified with that institution before getting enabled for the se...
Thu, 6 Feb, 2020 at 5:08 AM
How do I find out the dollar amount of trial deposits made into my external account(s) to get my account verified?
You can find out the dollar amount of the trial deposit transactions made in a number of ways: Call your external financial institution Review the accoun...
Thu, 6 Feb, 2020 at 5:09 AM
How do I verify an account before making a transfer?
The external accounts that you have added for this service appear on the Overview page under the box called Accounts Requiring Verification. To complete the...
Thu, 6 Feb, 2020 at 5:10 AM
How long does it take to get my accounts verified using trial deposit verification?
The trial deposit transaction(s), if posted successfully to your account are available within 2 business days from the day you registered your external acco...
Thu, 6 Feb, 2020 at 5:17 AM
How often will I have to go through the account verification process for the external accounts?
For your protection, we'll ask you to complete the individual account verification process for each external account you set up and for each type of ac...
Thu, 6 Feb, 2020 at 5:18 AM
Is the money used for the trial deposits withdrawn from my Tower account?
No. Trial deposit funds are not withdrawn from your Tower accounts since they are deposited directly from our Funds Transfer provider, CashEdge, through the...
Thu, 6 Feb, 2020 at 5:26 AM
What happens if I enter the wrong amounts for the trial deposits?
If you enter the wrong amounts three times, that account will be locked out in Funds Transfer. You will need to delete that account in the Overview screen a...
Thu, 6 Feb, 2020 at 5:42 AM
What if the trial deposit(s) made to my account fails?
If the trial deposits made did not post successfully to your account, you will be notified by e-mail. Also, when you click on the Verify link next to the ac...
Thu, 6 Feb, 2020 at 6:01 AM
Why do I have to verify my external accounts?
We do everything possible to protect your security and maintain the integrity of the payments network. The account verification procedures are extra safegua...
Thu, 6 Feb, 2020 at 6:02 AM