DEBIT CARD CONTROLS

Can I manage more than one Debit Card with Card Controls?
Yes. On the Debit Card Controls screen, a list of all of your active Tower debit cards, including joint owners, will be displayed
Thu, 6 Feb, 2020 at 4:15 AM
Can I use more than one alert at a time?
Yes, however both alerts will apply. For example, if you have restaurant alerts turned on and transactions over $40.00, you will receive alerts for all rest...
Thu, 6 Feb, 2020 at 4:27 AM
How can I customize my alert preferences?
To adjust your alert settings, go to "Send Alerts for all Transactions" and change the setting to your preferred option: All Transactions, Preferr...
Thu, 6 Feb, 2020 at 4:28 AM
How do I disable Push Notifications for Debit Card Controls on Android?
There are two options to disable push notifications for the Tower mobile app on Android: Option 1: In your Settings app Open your phone's Settings a...
Thu, 6 Feb, 2020 at 4:28 AM
How do I disable Push Notifications on iOS?
There are two options to disable push notifications for the Tower mobile app on iOS: Option 1: In your Settings app Open your phone's Settings app. ...
Thu, 6 Feb, 2020 at 4:32 AM
How do I enroll in Debit Card Controls?
Debit Card Controls are available for all active Tower debit cards. To enroll, locate Debit Card Controls under Additional Services in Home Banking, or sele...
Thu, 6 Feb, 2020 at 4:32 AM
How do I update my phone number and email in Debit Card Controls?
The email and phone number associated with your Tower Home Banking profile are imported for Debit Card Controls. To modify your contact information, login t...
Thu, 6 Feb, 2020 at 4:38 AM
I am a joint account holder with my own debit card, can I still use Debit Card Controls to block transactions and manage alerts?
No. Only the primary debit card holder can define Debit Card Controls for joint cards
Thu, 6 Feb, 2020 at 4:38 AM
I have already set my alerts to "Preferred Transactions", why am I still receiving alerts for transactions even though I’ve toggled them off for that category?
Certain transactions may still prompt an alert message even if you have selected to no longer receive that type of alert. This most often occurs at business...
Thu, 6 Feb, 2020 at 4:40 AM
If I no longer want to be enrolled in the program, how do I cancel my enrollment?
Contact Tower and we will remove you from the program. In the future if you want to re-enroll, please Contact Tower for assistance
Thu, 6 Feb, 2020 at 4:40 AM