From the Accounts View, broken accounts will be displayed with an exclamation point in yellow over the top right corner of the account card. Click on the “broken” account to open the account detail view, and follow the instructions to fix account. At times, you may be required to re-enter your login credentials. A notification will also appear on the “Manage Institutions” icon in the navigation bar. If the account continues to fail: Login to your financial institution’s online banking to verify your login credentials are correct and that there are no holds on the account preventing you from signing in. Add the account again, and pay special attention to the URL to make sure you are attempting to add the correct financial institution. Many institutions have similar names and websites. Contact Money Management for support. See "How do I get help?"