Tower will make the loan check payable to the finance company. We also include a payoff letter requesting that the title or lien release be sent directly to Tower. If you receive the title or lien release from the previous lien holder in error, please forward all documents to Tower so that we can process the lien holder change. You can bring the documents to a branch, or mail them to Tower, Attention: Loan Servicing, 7901 Sandy Spring Road, Laurel, MD 20707