DIGITAL BANKING/GENERAL QUESTIONS FAQs 6

• How can I reorder, rename or hide accounts in digital banking?
• How do I sign up for Home Banking?
• What happens if I do not log into my account for a while?
• I know my digital banking password, but I keep getting a Member Verification Error. What is the problem?
• When I try to log into digital banking on my browser I get a blank screen or a Browser Configuration Error message. How can I log in?

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JOINT ACCOUNT 3

• I'm having trouble identifying all my joint accounts. Any tips?
• How do I remove myself from an account on which I am a joint owner?
• How can I see who is listed as a joint owner on my account(s)?

CROSS ACCOUNT TRANSFERS 7

• What is Cross Account Transfer?
• How do I setup Cross Account Transfer?
• Can I transfer money to another Tower member's loan account using Cross Account Transfer?
• Can I reverse a Cross Account Transfer if I make a mistake?
• Is there a limit to the number of Cross Account Transfers I can make each month?

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